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Ordering Information:
GUARANTEE:
If you are not completely satisfied with the quality of a delivered product, or it is any way damaged, it will be replaced. Please contact our customer service department immediately at 1-(888) 766-9378.
Address Corrections:
You are responsible for providing an accurate and complete shipping address including:
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Recipients Name(s)
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Company Name (if applicable)
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Street Number and Street Name
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Floor, Suite or Apartment Number (if applicable)
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Zip Code
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Phone Number
SUBSTITUTION POLICY:
If we are out of a particular product, we will substitute for another item that is equal to or greater in value.
Deliveries to Hospitals/Hotels:
Hospital Deliveries: Unless you are absolutely certain that the recipient will still be in the hospital when your gift arrives, consider having the gift shipped to recipient’s home address. Should you elect to ship to a hospital address, please be advised that we assume no responsibility for gifts becoming lost or misplaced within hospitals, or a gift arriving after a patient has been checked out.
Hotel Deliveries:
Unless you are absolutely certain that the recipient will still be in the hotel when your gift arrives, consider having the gift shipped to recipient’s home address. Should you elect to ship to a hotel address, please be advised that we assume no responsibility for gifts becoming lost or misplaced, failure of hotel staff to deliver the gift to the guest, or a gift arriving after a guest has checked out.
GROUND SHIPPING/DELIVERY TIMES:
As a service to our customers, we offer UPS Ground Shipping absolutely free of charge. The appropriate shipping charges will be added on to all orders in which the free ground shipping is not selected. If you do need to get the basket to the destination quicker, we do offer other shipping options. Please call us at 631-544-0613 and we will accommodate your needs.
All orders placed Monday through Friday will be shipped the next business day. Any order placed over the weekends or holidays will be shipped the next business day.
CUSTOM ORDERS
Any basket shown can be customized to fit your specific needs, just call us at 1-(888) 766-9378 and one of our salespersons will be happy to help you.
ENCLOSURE CARDSEvery gift basket comes with an enclosure card and your personalized message on it.
PAYMENT OPTIONS
Soo Many Baskets accepts all Major Credit Cards.
CHANGING SHIPPING INFORMATION OR CANCELING AN ORDER
If you have made a mistake in the shipping address or it needs to be changed, please notify us immediately at 1-(888) 766-9378. We will be happy to make any changes as long as the order has not been shipped.
